Refund policy
Return Policy
VAMPLIFE Return & Refund Policy
At Vamplife.shop, we’re committed to delivering a smooth and secure shopping experience.
Please review our policies below carefully before completing your purchase.
Refund Policy
We aim for your complete satisfaction with every order. However, please note:
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Returns and exchanges are only accepted for items damaged upon receipt.
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All other sales are final.
Price Adjustments
We do not offer price adjustments for items purchased before or after a promotional sale period.
Shipping Policy
We are not responsible for packages once they are recorded as delivered to the shipping address provided.
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Deliveries do not require a signature, and we cannot be held responsible for items reported as delivered but not received.
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It is the customer’s responsibility to ensure the accuracy and security of the delivery address entered at checkout.
Please make sure your delivery location is safe and secure for receiving packages.
Order Cancellation
Customers have 24 hours from the time of order placement to cancel their orders.
Once an order is in fulfillment or has left our facility, it cannot be canceled, returned, or exchanged.
Holiday Sales
All Holiday Sale purchases are final sale.
No exchanges, returns, or refunds will be accepted except for items damaged upon receipt, which must be reported within 24 hours of delivery.
Return & Exchange Policy
Thank you for shopping with VAMPLIFE. Please review the following:
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Returns & Exchanges: All returns or exchanges, including size changes, will incur a $20 processing and reshipping fee.
We provide detailed size guides and product descriptions to help ensure the best fit before ordering.
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Incorrect Addresses: If an incorrect address was provided, your order can be reshipped once returned to us. A reshipping fee will apply.
We appreciate your understanding as we work to deliver your items with care.
For questions, contact our support team at info@vamplife.shop
Domestic Returns and Exchanges
We only accept returns or exchanges for items damaged upon receipt.
All other sales are final.
If you receive a damaged item, please contact our customer support team within 3 days of delivery.
Claims verified as an error on our part will be covered at our expense.
Please contact us directly at info@vamplife.shop if you need to start a return.
International Orders
All international orders are FINAL SALE.
No returns or exchanges will be accepted once the product has shipped.
Incorrect Address & Unclaimed Shipments
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Wrong Address: If an insufficient or incorrect address is provided, the shipment will be returned to our facility. You will be responsible for reshipment costs once an updated address is confirmed.
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Unclaimed Shipments: Orders returned to our facility due to being unclaimed will require reshipment fees.
Damaged Items
If an item arrives damaged, we’ll make it right.
Please contact customer support promptly for assistance.
Final Sale
All sales are final once an order enters the fulfillment process.
Customers have a 24-hour cancellation window after purchase; beyond this period, no returns, exchanges, or refunds will be accepted.
This policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
For additional assistance, please contact us at info@vamplife.shop